FAQs
Q: Can I customize your products?
A: Yes! Many of our items are customizable—including our memory boxes, LED badges, wooden signs, and more. Whether it’s a name, message, or something a little offbeat (yes, we’ve seen your inside jokes), we’re happy to work with you to make it yours. Just check the product listing for details, or message us if you’re feeling bold.
Q: Do the tiny houses come assembled?
A: Yep—they arrive fully built and ready to charm. You can choose between a painted or unpainted version, depending on whether you want to add your own touch or just place it lovingly in a houseplant and pretend a gnome lives there.
Q: How long will it take to get my order?
A: It depends on what you’re ordering.
Our simpler items like stickers and print-on-demand products usually ship within a week. More complex or custom pieces—like memory boxes, LED badges, or anything that requires lasers and soul—can take 1 to 3 weeks to create and ship.
We’re a small team (hi, it’s mostly Jessy and her dad), and everything is made with care between work hours and snack breaks.
If you’re on a tight deadline, feel free to reach out—we’re usually happy to work with you.
Q: Do you offer international shipping?
A: For many of our products—yes! Our print-on-demand items like stickers, mugs, puzzles, and wall art can be shipped internationally with no extra effort from us (or tears).
For our handcrafted items like memory boxes and LED signs, we're currently dipping our toes into international orders—starting with Europe.
If you’re outside the U.S. and want to place an order, send us a message! We’ll do our best to make it work (and try not to panic about customs paperwork in the process).
Q: Do you take custom orders or commissions?
A: You bet your butt we do.
We love working with people to bring weird, sentimental, or oddly specific ideas to life. Whether it’s a personalized memory box, a one-of-a-kind LED sign, or something you’re not even sure is possible—send us a message.
If we can dream it (and laser it), we’ll do it.
Q: Do the tiny houses work outdoors?
A: They’re more indoor fairytale than backyard warrior. If you place them outside, keep them sheltered—no direct rain, no dramatic weather. Think “covered porch” or “magical greenhouse,” not “wind tunnel.”
Q: Do you offer gift wrapping or notes?
A: Not officially, but if you ask nicely—we’ll do our best to make your gift feel extra special. (We’ve been known to throw in bonus charm when the occasion calls for it.)
Q: Do you accept returns?
A: We want you to be happy with your order. If something arrives damaged or isn’t what you expected, please reach out within 7 days and we’ll make it right. For customized items, returns are tricky—but again, just talk to us. We’re human.
Q: Is this stuff made by hand?
A: Yes—with the help of lasers, brains, and the occasional late-night “What if we tried this?” moment. Everything we make is designed, assembled, and finished in-house by our very real human hands.
Q: Are you a gnome?
A: No comment.
But if we were, we’d never tell.
(Also, please stop leaving tiny thimbles of espresso outside your house. It’s attracting moths.)
Still have questions?
Send us a message! We’re happy to help, clarify, or just talk about whether or not your plant needs a roommate.